Frequently Asked Questions

If you have a question not covered here, simply click here to email and someone will get back to ASAP.

Q. Are you BS EN accredited?
ISO9001Craigdon Business Gifts is currently in the process of writing and installing ISO quality procedures for both BS EN ISO 9001:2000 and 14001:2004 as part of an integrated management system encompassing both quality and environmental standards. The current target for full accreditation is November 2009.
Top of page.

Q. Do you hold a Royal Warrant?
royal WarrantLangstane Press are holders of the Royal Warrant this covers services provided by the Inverurie branch, i.e. Craigdon Business Gifts.
Langstane is a proud holder of a Royal Warrant for Her Majesty the Queen.
A Royal Warrant is a mark of recognition to people or companies who have regularly supplied goods or services for a minimum of five years to certain members of the Royal Family.
A Royal Warrant is regarded as a mark of excellence and quality, and is a highly prized accolade.
To find out more about the Royal Warrant please click here.
Top of page.

Q. Are you regonised as an Investor in people?
investor in peopleWe hold a current Investors in People accreditation at our Inverurie branch.
CBG embraces a commitment to training and development and looks forward to the bottom-line benefits that improved people performance delivers. “We are fully committed to developing workforce skills in order to achieve our wider business aims and objectives in the business gift market. We have used the Investors in People planning process to address our needs and have now implemented a training and development programme. We will consistently evaluate this to ensure our workforce has the most up-to-date skills in order that we build on our success.”
Top of page.

Q. What is your VAT number?
Our VAT number is: GB 296 5525
Top of page.

Q. What is your company registration number?
Our company registration number is: 62202.
Top of page.

Q. Where was the company first registered?
Our company was registered in Scotland.
Top of page.

Q. Who is responsible for quality?
8. Our Quality & Environment Manager is Susan Wood. Susan can be contacted by email at susan.wood@langstane.co.uk Susan looks after issues regarding quality or the environment at all sites.
Top of page.